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Services | Communicate Across Generations

In the world of business, anything that interferes with clear communication can cut into a company's bottom line.  Today that includes generational differences. The ‘Baby Boomer Generation’ (conventionally defined as those born between 1946 to 1964), ‘Generation X’ (born between approximately 1964 to 1976-78) and those born between 1976-78 and 2002 known as ‘Generation Y’ each responds differently to the same motivations and messages. Understanding what motivates Baby Boomers, Gen X'ers and Gen Y'ers- and then effectively communicating based on that understanding - will enable companies to hire, inspire and retain successful, productive employees across the expanse of all generations in the workforce today.

The Insight Communication Group helps you learn to communicate successfully with Baby Boomers, Gen X and Gen Y by:

  • Identifying what differentiates Baby Boomers, Generations X and Y.
  • Developing your ability to motivate Baby Boomers, Generations X and Y.

We give you the tools to succeed in communicating with Baby Boomers, Gen X and Gen Y with Communication, Speech, and Presentation training modules, which we custom tailor for each client depending on their individual needs. Some examples are:

Communications Consultations:

  • Communicate Across Generations - Identify what differentiates Baby Boomers, Gen X and Gen Y. Develop the ability to motivate Baby Boomers, Gen X and Gen Y. Learn to communicate successfully with all generations to create a framework to allow them to be more productive.
  • Enhancing Your Communication Effectiveness - Determine personal communication style. Develop skill in recognizing styles of colleagues and clients. Learn to adjust communication style to enhance overall effectiveness in communicating with Baby Boomers, Gen X and Gen Y.
  • He Said, She Said: Gender Communication - Identify the differences in male and female communication. Understand how those differences can affect success when communicating with Baby Boomers, Generation X and Generation Y. Learn to adjust to maximize executive success potential

Presentation Consultation:

  • Communicating Confidently – A technique producing authoritative and confident presentations when addressing Baby Boomers, Generations X and Y. Strengthen oral presentation by improving delivery, articulation, grammar and content. Identify personal vocal communication patterns that undermine credibility and develop communication patterns that project a positive, professional image.
  

“Boomers, Gen X and Gen Y were terms which took on important new meaning with Pat Smith-Pierce's engaging class titled 'Communication Across Generations'.

Participants loved the activities and games, and interactions between various generation groups. Although the class took place a year ago people are still stopping by Human Resources to tell us it is the best class we have ever offered. This class is a must for anyone who works in a company with a diverse age population.”

Carol Letofsky
Human Resource Director
Options Clearing Corporation